About Us

/About Us
About Us 2021-10-04T17:03:50-05:00

Our Purpose is to Create Happy, Paying Clients, Who Repeat and Refer

Total Patient Service Institute dental coaching team.

The Legacy…

In 1974, Steven J. Anderson began a journey based on this premise: Just as there are Natural Laws in physics and nature, there are Natural Laws of human behavior. When you know those Natural Laws and base your systems on them, you are guaranteed a higher level of success. So he set out to uncover those Natural Laws.

15 years later, he showed up, without an invitation, at the office of Texas entrepreneur Walter Hailey with an unusual proposition:

“I don’t want a job…
I want to build something.”

Over the next fifteen years, the two forged a business partnership that created and delivered the Dental Boot Kamp, Crown CouncilSmiles for Life FoundationEagle U, and much, much more.

Since 2003

In the years following Walter’s passing in 2003, Steve Anderson created the Total Patient Service Institute to embody and implement ideas, techniques and systems based on the 101 Natural Laws of Successful Dental Practice Management and Dental Treatment Acceptance. With the patients’ perspective in mind, ToPS systems are designed to:

  • Help the dental practice managers identify and meet the needs of the changing dental market.
  • Deliver on the doctor’s philosophy of dental patient care.
  • Help dental patients accept more of the kind of care they really need.
  • Achieve personal and professional balance.
  • Increase dental team harmony.
  • And much, much more.

We Thrive on implementing Proven Natural Laws That Produce Better Dental Practice Results.

The Right Coach. The Right Solution.

Experience the customized solution to make your dental practice ToPS!

The ToPS Dental Practice “Exam”

Our dental practice consulting team looks at your dental practice performance based on facts and figures and comes up with a “diagnosis” of your dental practice just like you do with your dental patients.

Customized “Treatment Plan”

A plan that fits your dental practice goals and vision to take you from where you are today to where you want to be tomorrow.


Continuous action plans and support to make your dental office goals happen.

Number of ToPS Reviews
Number of ToP Producing Practices
Years in Business

Providing the Highest Level of Total Patient Service Across the Country.

Train your dental team to provide Total Patient Service.

Many times with a little bit of focus in specific areas, you can have a dramatic increase in your results. Just like you use x-rays in your comprehensive exams to understand what is really going on in your patient’s mouth, there is a similar set of “pictures” that can tell volumes about where the biggest opportunities for growth lie within your dental practice.

Whether it is the ToPS Total Immersion Dental CE CourseCustomized Total Practice Support, or ToPS Leadership Academy RoundTable, you will stay plugged in and turned onto the ideas, techniques and systems based on irrefutable Natural Laws that will help you continually implement what works to keep your dental practice working for you, your patients and your team.

Learn More

We’re here to take your dental practice to the ToP!

Customized dental practice guidance and consulting that gives you the tools to Achieve more, Enjoy more, and Get the personal and practice results that you want most.

Let’s Get Started!
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