About Us

/About Us
About Us 2018-03-06T22:04:27+00:00

Our Purpose is to Create Happy, Paying Clients, Who Repeat and Refer

The Legacy…

In 1974, Steven J. Anderson began a journey based on this premise: Just as there are Natural Laws in physics and nature, there are Natural Laws of human behavior. When you know those Natural Laws and base your systems on them, you are guaranteed a higher level of success. So he set out to uncover those Natural Laws.

15 years later, he showed up, without an invitation, at the office of Texas entrepreneur Walter Hailey with an unusual proposition:

“I don’t want a job…
I want to build something.”

Over the next fifteen years, the two forged a business partnership that created and delivered the Dental Boot Kamp, Crown CouncilSmiles for Life FoundationEagle U, and much, much more.

Since 2003

In the years following Walter’s passing in 2003, Steve Anderson created the Total Patient Service Institute to embody and implement ideas, techniques and systems based on the 101 Natural Laws of Successful Practice Management and treatment acceptance. With the patients’ perspective in mind, ToPS systems are designed to:

  • Help the practice identify and meet the needs of the changing market.

  • Deliver on the doctor’s philosophy of care.

  • Help patients accept more of the kind of care they really need.

  • Achieve personal and professional balance.

  • Increase team harmony.

  • And much, much more.

We Thrive on implementing Proven Natural Laws That Produce Better Practice Results.

The Right Coach. The Right Solution.

Experience the customized solution to make your practice ToPS!

The ToPS Practice “Exam”

Our team looks at your practice performance based on the facts and figures to come up with a “diagnosis” just like you do with your patients.

Customized “Treatment Plan”

A plan that fits your practice goals and vision to take you from where you are today to where you want to be tomorrow.


Continuous action plans and support to make your goals happen.

Number of ToPS Advisors
Number of ToP Producing Practices
Number of Team Members Coached

Providing the Highest Level of Total Patient Service Across the Country.

Train your team to provide Total Patient Service.

Many times with a little bit of focus in specific areas, you can have dramatic increase in your results. Just like you use x-rays in your comprehensive exam to understand what is really going on in your patient’s mouth, there is a similar set of “pictures” that can tell volumes about where the biggest opportunities of growth lie in your practice.

Whether it is the ToPS Total Immersion courseCustomized Total Practice Support, or ToPS Leadership Academy RoundTable, you’ll stay plugged in and turned onto the ideas, techniques and systems based on irrefutable Natural Laws that will help you continually implement what works to keep your practice working for you, your patients and your team.

Learn More

We’re here to take your practice to the ToP!

Customized practice guidance that gives you the tools to Achieve more, Enjoy more, and Get the personal and practice results you want most.

Let’s Get Started!